Payment Operation Business Analyst

Paris, IDF, FranceFull-time

Company Description

Just Hack it!

With 73 millions of tracks and a presence in 180 countries, Deezer is the most personal music streaming service in the world.

Behind the code and the pixels is our team of 500 music lovers, and we’re building something incredible together. Want in? If you’re looking for an adventure, not just a job, and you fancy seeing ideas come to life in a heartbeat, you’re in the right place.

We dare to challenge the status quo and believe innovation is part of our DNA.

Job Description

How about you?

We are looking for a Payment Business Analyst with a passion for problem solving to join our Payment Team which is responsible for enhancing and leveraging the B2C revenue by providing the right payment features to the right person at the right time and maximize our acceptance rates

What you will do:

  • Help the Operation team qualify needs and transform them into requirements/specifications.
  • Follow up on feature performances.
  • Design Operation team tools.
  • Monitor and qualify  defects and payment issues.
  • Support other team regarding B2C payment topics.
  • Elaborate and maintain Payment Operation process and documentations.


What we are looking for:

  • 2+ years of experience.
  • Proficient with SQL, Microsoft Excel.
  • Sensibility for IT platforms (especially in payment would be a plus).
  • Analytical mindset.
  • Ability to translate business needs into functional/tech briefs.
  • Ability to follow and interpret results of projects.
  • Can collaborate positively within a matrix and international environment.
  • Strong initiative and enthusiasm. willpower for improving delivery.
  • You are thrilled to learn more about the payment ecosystem :)

Additional Information


  • Start-up environment and philosophy.
  • Highly motivated and product-focused people ready to drive innovation.
  • In-house Deezer Sessions with your favourite artists, gig tickets.
  • Hackathons & meetups.
  • Friday drinks, summer and winter parties.
  • A stocked kitchen with free drinks and snacks.
  • Areas to relax and collaborate with beanbags, guitars and table football.
  • An ‘at home’ vibe, with great outdoor spaces.
  • Gym access, with lunch-time yoga, pilates and thai boxing classes.