Account Manager (TIM Brazil)

Rio de Janeiro, Rio de Janeiro, BrazilFull-time

Company Description

We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness. Ready to join the team? We're all ears.

Job Description

Scope:

  • Manage the relationship with Deezer’s partners in order to grow the joint business.

  • Increase the acquisition of new and retain existing subscribers.

  • Identify opportunities to increase subscriber base and engagement within the existing subscriber base.

  • Consult Deezer’s partners on activating music streaming within their marketing activities to grow the joint subscriber base.

  • Support Deezer’s partners by sharing data and insights that help grow their business with Deezer.

  • Proactively propose new initiatives that fit our partners products and customers and add value to the joint business.

  • Build strong rapport across partner organisations and keep them constantly updated on Deezer’s products and activities.

  • Serve as a single point of contact for all of Deezer’s partners' queries and requests.

  • Negotiate formal renewal agreements jointly with the business development teams.

 

Activities

  • Manage the relationship between Deezer and partners by setting up a governance model that supports Deezer’s and partners structure and ensure a timely and efficient decision making process.

  • Ensure regular review meetings are held with the partner to align on performance and expectations.

  • Manage internal stakeholders to secure support for Deezer’s partner business.

  • Create regular reports for internal stakeholders that show current state of the business and the impact on the future business taking into account planned and agreed activities.

  • Create regular reports for partners that provide actionable insights beyond core KPI.

  • Keep track of all contractual provisions and deadlines, ensuring partner and Deezer compliance with the agreements.

  • Monitor, track and document agreed activities and share regularly with internal stakeholders.

Qualifications

  • 3+ years of experience of Account Management, Marketing or B2B Partnerships
  • Previous experience in telco, media or entertainment industry ideally
  • Experience and high Affinity in working with Numbers and Data
  • Team player with a hands-on mentality
  • Ability to collaborate with and influence multiple stakeholders internally (matrix, global organization) and externally (Clients)
  • Excellent oral and written communication skills in English and Portuguese

Additional Information

If you feel like this is the right opportunity for you, press play!
We are an equal opportunity employer.