Lead QA Customer & Monetization

Paris, IDF, FranceFull-time

Company Description

We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service.

From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness.

Ready to join the team? We're all ears.

 

Job Description

How about you?

We are looking for a Lead QA for the Customer & Monetization startup.  Your mission will be to ensure the quality and the reliability of the journeys managed by the teams: acquisition, signup/signin, gdpr consent, communication, free monetization, conversion funnel, payments, …

You will manage a team of 4 QA Analysts/Engineers and you will work closely with the product and the engineering teams.

This role is excellent for a person with a strong business interest who understands the impacts for the customers and for Deezer.

 

What you will do:

Manage the Customer & Monetization QA Team 

  • Define the needs of hiring, and take in charge the interviews and the technical test for candidates 

  • Onboard the new QA team members 

  • Onboard the other new comers to the Startup's QA processes 

  • Lead the team members through 1:1, Performance Review, Carrier Check-Ins, … and other management rituals

  • Help the team grow (process, efficiency, autonomy, …)

  • Define the objectives and the priorities for the team

Apply and adapt the Company QA Strategy to the Customer & Monetization Startup

  • Assist team members in test plans elaboration and supervise test execution phase 

  • Determine the right split between manual and automatic tests for each project

  • Define the non-regression testing approach and automatic tests coverage strategy

  • Choose and integrate the usage of the right tools. 

  • Manage the mobile apps releases and Beta phase external testing strategy

  • Actively participate to QA community by sharing success and failure and using other teams success

Bug Management

  • Own the backlog of bugs of the Startup

  • Define and apply the process to manage the bugs (prioritisation, resolution planification

Qualifications

 

To be successful in this mission, you will need the following:

  • Excellent knowledge of software development process (mobile, web and API)

  • Knowledge of software testing types, methodologies, and techniques, as well as Software Development Life Cycles.

  • Familiarity with bug tracking and test management tools.

  • Good knowledge  of API testing tools

  • Basic knowledge of Java as programming language (for test automation) is a plus.

  • Good knowledge of Test Automation frameworks such as Appium and Selenium is a plus.

  • Team Player: Capability to promote teamwork, cooperation and a positive atmosphere to increase productivity

  • Sense of organization and processes.

  • Problem solver, critical and analytical thinking. 

  • Good communication skills with technical & non-technical people

  • Strong Negotiation Skills: Ability to say ‘no’ to other leads / managers

  • Management Skills: Know how to Help Your Team Members Grow As An Individual

  • English is your business language

  • You are a true music fan  ;)

If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!

Additional Information

Life @ Deezer HQ:

> Start-up environment with an at home vibe and outdoor space
> Kitchen stocked with free drinks and snacks daily
> Friday drinks & seasonal parties (when allowed again)
> English and French language courses
> Hackathons & meetups

We are an equal opportunity employer