User Experience Research (Internship)

Paris, IDF, FranceIntern

Company Description

We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. 

From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness. 

Ready to join the team? We're all ears.

Job Description

How about you?

We are currently looking for an ambitious User Research Intern to help us uncover and share actionable insights.

The aim of Research at Deezer is to ensure that product, marketing, and strategic decisions are made with the market and user firmly in mind. This means constantly keeping a pulse on both current and future users, around the world. We are inspired by our logged data, but look beyond internal analytics to explain why they are doing what they are doing now, and where we can take them next.

This is a 6-month internship starting in January 2023

What you will do:

In this position you can apply and improve your skills in Research Operations and work with us on exciting topics in a dynamic Tech company. 

  • Learn the UR framework and methods of a digital product company
  • Recruit and handle participants by resorting to our users. Follow-up the recruitment and relationship with recruiting Agencies if not done in-house.
  • Support of ongoing quantitative and qualitative research activities, including  user interviews, co-creation workshops, moderated and unmoderated usability testing and surveys.
  • Support in the analysis phase (surveys, interviews, usability test) on multiple studies with the UR team.
  • Help organise the global UR knowledge to get a solid UR repository
  • Support and facilitate the work of researchers by documenting processes and facilitating the management of research tools.
  • Coordinate rituals and engagement activities from the User research team

Qualifications

What we are looking for:

  • You have knowledge about user experience research, user-centered design and or market research
  • You feel comfortable with applying and increase your experiences in qualitative (quantitative methods would be a plus)
  • Passionately curious, with the ambition and discipline to drive ideas to completion.
  • Bachelor or Master’s Degree in Psychology, HCI, Design or related.
  • Proficiency in English and French(oral & written) required, German or Portuguese a strong asset
  • You feel comfortable dealing with people you’ve never met before. In case you have to take on an interview by yourself.
  • You have a user-centric mindset, and have good communication skills.
  • You are highly motivated to support user researchers and also actively propose solutions.
  • Experience with one of the following prefered : Stata, SPSS or R.

Additional Information

Life @ Deezer Paris

  • Start-up environment and philosophy
  • Highly motivated and product-focused people ready to drive innovation
  • In-house Deezer Sessions with your favorite artists, gig tickets
  • Hackathons & meetups
  • Friday drinks, summer and winter parties
  • A stocked kitchen with free drinks and snacks
  • Areas to relax and collaborate with beanbags, guitars and table football
  • An ‘at home’ vibe, with great outdoor spaces
  • Gym access at Deezer HQ with lunch-time yoga, pilates and boxing classes
  • Start-up environment and philosophy

We are an equal opportunity employer.