London, England, United KingdomFull-time
We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service.
From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness.
Ready to join the team? We're all ears.
We are looking for a CRM Specialist to join our Customer Engagement team in London or Paris. The ideal candidate will have CRM and marketing experience and a strong passion for music. This position will be responsible for managing customer lifecycle with a focus on payment events leading users from registration to conversion, simplifying upsell, downsell, and churn events via clear, personalized, multichannel and automated CRM campaigns. The CRM specialist will report to the Global CRM Manager and work closely with the Payment, Marketing, and Commercials teams across the world.
What you will do:
What we are looking for:
Life @ Deezer HQ:
We are an equal opportunity employer.