MBA Summer Internship - CRM Analytics (London or Paris)

London, England, United KingdomFull-time

Company Description

We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. 

From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness. 

Ready to join the team? We're all ears.

Job Description

How about you:

We are looking for a CRM Analytics Summer Intern to join our CRM team. Our ideal candidate will have a passion for data, measurement and communication. This position will be responsible for structuring the reporting and results analysis of all CRM campaigns. The CRM Analytics Intern will report to our Global CRM manager and will work closely with many teams across our London and Paris offices including Data, Tech, Product Marketing, and Artist Marketing.

What you will do: 

  • Work with the data team and relevant stakeholders to define main KPIs to follow for each type of campaign.
  • Work with the tech team to make sure all KPIs are tracked and easily accessible. 
  • Work closely with the CRM managers to structure a comprehensive CRM reporting to help the teams understand the results and plan ahead based on past data to maximise impact on business KPIs.
  • Develop and analyze testing and learning strategies to optimise communications effectiveness; feeding all insights gained from regular reporting back to create a continuous process of testing and refinement

Qualifications

What we are looking for: 

  • Team player. We stand strong as a team rather than as a sum of talents and are willing to accept feedback and share our know-how to deliver the best experience possible to our users
  • Must be proactive and self-directed
  • Customer-oriented attitude
  • Excellent analytical skills
  • Strong interpersonal skills and a drive to get things done collaboratively
  • 5+ years of professional experience in planning and project management 
  • At ease with data reporting and visualization 
  • Passion to learn and progress in CRM marketing
  • Quality, accuracy and attention to detail are critical
  • Able to effectively prioritise workload
  • Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues, suppliers and others at all levels
  • Working proficiency in English, an additional language is a plus.
  • True music fan ;)
  • Please note:  you need to have the legal right to work

Additional Information

Life @ Deezer HQ:

  • Start-up environment with an at home vibe and outdoor space.
  • Kitchen stocked with free drinks and snacks daily.
  • Friday drinks & seasonal parties.
  • Gym access, plus yoga, pilates and boxing classes.
  • English and French language courses.
  • Hackathons & meetups.


We are an equal opportunity employer.