Product Manager - Customer Success

Paris, Île-de-France, FranceFull-time

Company Description

Just hack it !

Deezer is a global music streaming service with over 53 millions of tracks and a leading presence in over 180 countries, with 14 million monthly active users.  

Behind the code and the pixels is our team of 500 music lovers, and we’re building something incredible together. Want in? If you’re looking for an adventure, not just a job, and you fancy seeing ideas come to life in a heartbeat, you’re in the right place.

We dare to challenge the status quo and believe innovation is part of our DNA.

Job Description

How about you?

How often do you have the chance to impact a product that you use every day? At Deezer, it will be your day to day job. If you are passionate about music & tech, this job is the perfect match for you.

As Product Manager in the Customer Success Startup, you will join a team of talented people to help Deezer grow its user base and have an innovative and efficient approach to engagement, monetisation and conversion.

You are business minded and want to have a direct impact on Deezer’s numbers. Join the team!

What you will do:

Working with various teams at Deezer (Marketing, Tech, Design, and fellow Product Managers, ...), you will lead the vision of one of the strategic topics of the team and make sure it is executed in a lean and rapid fashion.

Qualifications

What we are looking for?

  • You have 5+ years of product management experience with a strong track record of success in delivering value to customers and the business
  • As a real Swiss knife you enjoy working the same way with the business side and the tech side
  • You are data driven and understand the importance of measuring what you do in order to maximise your team’s impact on the company’s OKRs
  • You enjoy talking to users, partners and to put your ideas to the test
  • You are a true team player and facilitate collaboration across team
  • "Falling in love with the problem" should mean something to you
  • English is your business language
  • You are a true music fan 🎤🥁🎸 ;)

Additional Information

LIFE @DEEZER

  • Start-up environment and philosophy
  • Highly motivated and product-focused people ready to drive innovation
  • In-house Deezer Sessions with your favorite artists, gig tickets
  • Hackathons & meetups
  • Friday drinks, summer and winter parties 
  • A stocked kitchen with free drinks and snacks
  • Areas to relax and collaborate with beanbags, guitars and table football
  • An ‘at home’ vibe, with great outdoor spaces
  • Gym access at Deezer HQ with lunch-time yoga, pilates and boxing classes

We are an equal opportunity employer