Solution Manager - Partner Care

Paris, Île-de-France, FranceFull-time

Description de l'entreprise

Just hack it !

Deezer is a global music streaming service with over 53 millions of tracks and a leading presence in over 180 countries, with 14 million monthly active users.  

Behind the code and the pixels is our team of 500 music lovers, and we’re building something incredible together. Want in? If you’re looking for an adventure, not just a job, and you fancy seeing ideas come to life in a heartbeat, you’re in the right place.

We dare to challenge the status quo and believe innovation is part of our DNA.

Description du poste

How about you?

Solution managers work with the commercial teams to provide product and technical expertise on Deezer solutions.

This role requires that combination of both Pre-sale, Product and Technical skills. 

What you will do:

  • Work directly with or existing partners to provide product and technical credibility and help lead discussions around what the partner wants to accomplish and what Deezer has to offer that would meet those needs.
  • You will define and propose relevant solutions.
  • Collaborate very closely with the Partnerships Product team, that includes product managers and developers that support the partner's platform to develop different tools for the partnerships. 
     

Qualifications

What we are looking for:

  • Strong pre-sale skills: to put our value proposition of Deezer’s products and journeys, be able to highlight benefits of considered solutions depending on Partner's needs, adapt your discourse to your interlocutors and make it understandable for both technical and non-technical people.
     
  • Depth of technical and business understanding of all Deezer products and the ability to determine which of our many products represents the best opportunity for both the partner and Deezer.
     
  • Soft skills in speaking with all management and technicality levels (CEO, CFO, CTO, VP Engineering, etc) of a partner and internally
     
  • Technical skills to provide clarity on the implementation specifics for a CTO, engineering manager and/or developer
     
  • Creation of a solution design that reflects the suggested Deezer solution(s) that is provided within the context of the partner's offering. Provide a guide of technical integration, with the technical details including API calls and options, setting up test accounts, etc. 
     
  • Ensure a smooth go to production with the partner.
     
  • Having a good sense of prioritization, doing what is right for the company.

Informations complémentaires

Life @ Deezer Paris

  • Start-up environment and philosophy
  • Highly motivated and product-focused people ready to drive innovation
  • In-house Deezer Sessions with your favorite artists, gig tickets
  • Hackathons & meetups
  • Friday drinks, summer and winter parties
  • A stocked kitchen with free drinks and snacks
  • Areas to relax and collaborate with beanbags, guitars and table football
  • An ‘at home’ vibe, with great outdoor spaces
  • Gym access at Deezer HQ with lunch-time yoga, pilates and boxing classes
  • Start-up environment and philosophy

If you feel like this is the right opportunity for you, press play!

We are an equal opportunity employer.